I can’t even put in words how grateful we are for the service you provide.
The families we support are vulnerable, and have experienced a lot of abuse. You don’t only provide for their needs, but you excel it by giving good quality stuff. I remember one of the mothers that I referred to your service called me once to say that she got beautiful good quality clothes for her baby, and the pram was just so beautiful and functional that it just made I feel that she matters, and that she deserves better (which is a big struggle for women who have experienced abuse).
Families who flee abuse normally have to leave most of their belongings behind, and sometimes it takes a lot of time for them to get back on their feet (including the ones with tiny feet), emotionally and financially, so I can say that your work is crucial for them.
I must say you were also accommodating for language barriers.